FOR IMMEDIATE RELEASE:
Firm Doesn't Settle for Paper Files Anymore!
Lauderdale, Florida, 6/21/2008 — Hess Kennedy, a South Florida
Law Firm specializing in debt settlement recently made the
decision to convert their paper files to digital images.
With their growing client base and increasing amount of incoming
mail and faxes to process, file cabinets were filling up
quickly. Client files where consuming their office space
and information was unmanageable. Employees where plagued
with lost or missing files resulting in countless man hours
spent shuffling paper and looking for information. A solution
needed to be found for their growing business and growing
researching multiple document imaging and management software
solutions, and with price in mind Hess Kennedy selected
Imaging 101. Once installed, integration with their existing
debt settlement application Creditsoft was established. When
applications are integrated they can be very productive and
efficient reducing manual input, data entry errors, and duplicate
entry. The first phase of this project was to begin with
the backlog. An efficient barcode solution to scan all files
into one large client file was implemented. Several employees
were allocated to prep the client files for scanning while
two Kodak i260 scanners were used to scan the backlog.
An incredibly fast rate of 1 (5 drawer) file cabinet
was converted daily. Within one month 24 filing cabinets
1 ton of paper) had been scanned, identified, and archived.
Once the backlog was complete day forward processing was
implemented. Incoming mail is now scanned, identified and
filed immediately. Faxes have also been revamped. eFaxes
are now automatically captured and routed to the correct
department or employee without being lost or misfiled.
Hess Kennedy experienced ROI (Return on Investment) almost
immediately. They have also noted the following: increased
productivity, improved collaboration, improved customer
service, improved call time, and reduced operational costs.
unsolicited remarks from Hess Kennedy managers and
“Imaging101 software is easy
to use and easy to train others.”
“It has done wonders for our
rapidly growing business.”
Hess Kennedy Company